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May, 2012

• From Davis Balestracci -- How Does Your (Improvement) "Garden" Grow? Sent Monday, May 14, 2012 From Davis Balestracci --How does your (Improvement) Garden Grow? [~ 1100 words: Take 4-6 minutes to read over a break or lunch] To read on-line: http://www.aweber.com/t/MvwEw . Improvement as a Zen Garden Hi, Folks, We're finally getting some semblance of late spring here in the Northeast United States. So, it's time for a lot of peoples' hopeful, comforting annual ritual: As I drove by gardening outlets this past weekend, parking lots were full of cars […]

April, 2012

• From Davis Balestracci -- "I am shocked...SHOCKED...!" Sent Monday, April 30, 2012 From Davis Balestracci --I am shocked...shocked...! I'm shocked...shocked to find that gambling is going on in here! -- Captain Renault [closing down Rick's Cafe...while being handed his gambling winnings] [~ 900 words: Take 4-6 minutes to read over a break or lunch] To read on-line: http://www.aweber.com/t/9dZwU . Shocked? Not really. Hi, Folks, As some of you no doubt recognize, the title of this newsletter is based on the famous line taken from one […]
• From Davis Balestracci -- How about Some Radical Organizational (Re)-Education? Sent Monday, April 16, 2012 From Davis Balestracci -- How about Some Radical Organizational (Re)-Education? [~ 800 words: Take 4-6 minutes to read over a break or lunch] To read on-line: http://www.aweber.com/t/6SneQ Solve Problems that Matter Hi, Folks,Many of you have learned and maybe even teach the Pareto chart. But, how many of you apply the Pareto principle, also known as the 80/20 rule (a particular favorite of 20th century quality giant Joseph Juran) to your work? My […]
• From Davis Balestracci -- Degrees of Freedom? Sent Monday, April 2, 2012 From Davis Balestracci -- Degrees of Freedom? [~ 900 words: Take 4-6 minutes to read over a break or lunch] To read on-line: http://www.aweber.com/t/KlgWg Dare I say, Who cares? Hi, Folks, As a degreed statistician, I cringe at the legalized torture that continues to pass for statistical training -- and oh do these folks love to teach statistics! Sometimes I wonder: Is this a way of symbolically extracting revenge on former tormentors who beat them up […]

March, 2012

• From Davis Balestracci -- Know Thyself, and the Rest Will Take Care of Itself Sent Monday, March 19, 2012 From Davis Balestracci -- Know Thyself, and the Rest Will Take Care of Itself [~ 1000 words: Take 4-6 minutes to read over a break or lunch] To read on-line: http://www.aweber.com/t/SEPgA A goal without a method is nonsense! Hi, Folks, W. Edwards Deming was at his most vehement in the statement above and the following: Examples without theory teach nothing! Benchmarking is the art of asking process-oriented questions about the gap (variation) between […]
• From Davis Balestracci -- The Purpose is to USE the Charts...for New Conversations Sent Monday, March 5, 2012 From Davis Balestracci --The Purpose is to USE the Charts...for New Conversations [~ 1000 words: Take 4-6 minutes to read over a break or lunch] To read on-line: http://www.aweber.com/t/BOd7y [Note: This is a continuation of my last newsletter ] What About the PROCESS that Produced these Data? Hi, Folks, Here is the (alleged) summary of three hospitals' mortality performance from last time: N Mean SE Mean StDev Min […]

February, 2012

• From Davis Balestracci -- Old Habits Die Hard Sent Monday, February 20, 2012 From Davis Balestracci -- Old Habits Die Hard [~ 1000 words: Take 4-6 minutes to read over a break or lunch] To read on-line: http://www.aweber.com/t/5iWao . An Elegantly Simple -- but Counter-intuitive -- Approach to Analysis Hi, Folks, For those of us practicing improvement in a medical culture, presenting this funny new statistical way of doing things to a physician audience triggers a predictable stated reason: This isn't in line with rigorous, […]
• From Davis Balestracci -- Still Frustrated by Lack of Improvement Progress? Part 2 Sent Monday, February 6, 2012 From Davis Balestracci -- Still Frustrated by Lack of Improvement Progress? Part 2: Improvement as an Organizational Sub-business [~ 1000 words: Take 4-6 minutes to read over a break or lunch] To read on-line: http://www.aweber.com/t/9GR0E . Personal Change...Simply Hi, Folks, Twenty years ago at one of the best conferences I've ever attended in my career, I learned a wonderfully simple model summarizing the personal change process. It complements […]

January, 2012

• From Davis Balestracci -- Still Frustrated by Lack of Improvement Progress? "Those darn humans!" Sent Monday, January 23, 2012 From Davis Balestracci -- Still Frustrated by Lack of Improvement Progress? Those darn humans! [~ 1000 words: Take 5-7 minutes to read over a break or lunch] To read on-line: http://www.aweber.com/t/8zvuE . Human Behavior: As Simple as A-B-C Hi, Folks, Did you know that predicting your behavior is as simple as A-B-C? A is an activating event that you experience. B is the belief(s) that you have about that event, filtering it through your unique […]
• From Davis Balestracci -- When Transformation is Involved, "Just DO it" WON'T Do it! Sent Monday, January 9, 2012 From Davis Balestracci -- When Transformation is Involved, Just DO it WON'T do it! [~950 words: Take 4-6 minutes to read over a break or lunch] To read on-line: http://www.aweber.com/t/67piw. Beyond Improvement to Excellence Hi, Folks, Some of you may have perceived a note of cynicism in my 29 November newsletter in which I challenge you to redesign your organizational education process regarding improvement. I also challenged you in my last newsletter to […]

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