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Marketing Is More Than A Message; It's A Process Sent Thursday, July 1, 2010 View as plaintext

To companies steeped in interrupt advertising, finding the right message is the paramount objective. But Hub Mentality companies understand that effective marketing today requires a depth of systems and processes to deliver the message, engage potential customers, and increase sales both immediately and over time.


A
 
s an ad writing apprentice to Roy H. Williams, the famous "Wizard of Ads," KGaps partner Stephen Palmer is in the process of writing seven ads for seven different companies.
 
His interviews with these companies have underscored the importance of Hub Mentality as a marketing process.
 
The primary goal of this particular exercise has been to identify and write a persuasive message, but today's companies need so much more than just a message.
 
For example, one company Stephen is working with is a software development outsourcing vendor. They help U.S. companies identify off-shore software development companies and manage the process.
 
After the interview, it was clear that writing an ad alone doesn't even scratch the surface of what this client needs.
 
The owner explained that they market primarily online in three ways: 1) website leads, 2) LinkedIn connections, and 3) email marketing. Their email marketing currently brings in the most leads.
 
Their email lists come from specialized databases they buy into. The company has its own small database, but it has failed to cultivate it over time. 
 
The good news is that the company has an excellent infrastructure into which Hub Mentality can be easily integrated.
 
The owner has written a great book. He's respected as a thought leader in his field. They have a great company website, as well as a micro-site for the book. They have a solid database. They have a great social media presence (primarily LinkedIn).
 
Now they just need to synchronize these assets and leverage them strategically and consistently.

Hub Mentality Systems & Processes

Let's start with the book, which is excellent. One problem is that he's charging $39 for a hardcover and $29 for a PDF download.
 
Here are our recommendations:
  1. Understand that you don't make money from non-fiction books -- you make money because of them.
  2. Therefore, the goal should be to get the book to as many readers as possible. Books are marketing and credibility pieces, not profit centers.
  3. Give away the PDF for free in exchange for names and email addresses. This is what we did when we built the Strait Path to Real Estate Wealth website for our client, REIC. The site currently enjoys an astronomical 27.77% conversion rate.
  4. Lower the price of the hardcover significantly to be more competitive, and place it on Amazon.
  5. Promote the heck out of the free PDF to get people into the database. Use social media connections and pay-per-click ads to drive traffic.
  6. Create a detailed content marketing strategy for the database, beginning with at least a monthly newsletter. 75% educational content, 25% sales content.
  7. Make it clear how clients enter your sales funnel. This may include creating a gradient process, or what Roy Williams calls a gravity well. This means offering increased levels of engagement with varying price points. For this particular company, it could mean that level one is downloading the free PDF, level two could be an educational webinar, level three could be three hours of consulting for $300 or less, level four could be a more detailed consulting package, and level four could be the client actually using their outsourcing solutions.
  8. Email marketing, social media, blogging, traditional advertising (such as print ads), and pay-per-click ads would continually drive potential clients through the funnel.
  9. Optimize both their business website and the book micro-site for persuasion architecture and measure the results over time.  
This is a great example of what we do for clients. Sure, we can just write you a persuasive message. But we also help you integrate that message into a comprehensive process that synchronizes all pieces of your marketing puzzle to increase leads, sales, and referrals.

Advertising Versus Marketing

In the past, if you wanted to boost traffic and sales, you'd hire an ad agency.
 
Now you need marketing firms that can both craft powerful messages and support those messages with Hub Mentality infrastructure.
 
Write a great ad and you'll drive the traffic and make new sales. Pull people into Hub Mentality systems and processes and you'll create lifelong customers that can be cultivated to buy repeatedly over time.

KGaps' News & Updates

Free Webinar: How to Optimize Your Website for Hub Mentality
 
Join us on Thursday, July 8th at 1:30 p.m. mountain time to learn how to build a database using your website.
 
 
Attend to learn the following:
  • Why a permission database is critical to Information Age marketing.
  • Why you should create and give away free content.
  • How to design your site layout for an optimal conversion rate. 
  • How to create flawless delivery systems to support your giveaways.
  • Specific psychological principles that help you make your offer as relevant and compelling as possible.
  • Whatever you want to learn when you ask us your burning questions in the 30-minute Q&A session. 

Hub Mentality Book

We're taking our e-book to a whole new level and publishing it as a book. 
 
We've tripled the content and added more real-life, concrete case studies. We've expanded on the most important topics.
 
Most importantly, we've given you a thorough explanation of how you can apply Hub Mentality to increase your leads and sales, retain customers, and multiply referrals.
 
The book will be available as a digital download and a paperback.
 
The book should be available by September. Stay tuned!
 
What Readers Say:
 
"As a business owner and university instructor of entrepreneurship, Hub Mentality will become an indispensable guide for my own business and be required reading for my students who face a wildly different marketplace than the one that existed 10 years ago."
-David Grant, MBA; Department of Business, Southern Utah University
 
"I owe my business success to authenticity and trust, and Hub Mentality is the handbook for building trust in the new economy for any type of business."
-Kenton Brown, Co-Founder, Sente Mortgage
 
"Hub Mentality nails the new strategies, methodologies, and technologies that are essential in today's business landscape. It clearly articulates the shift that has occurred in the marketplace, explains the factors affecting consumer decisions, and most importantly, details the steps to shake the old mentality and transform to a business that has clients that 'become your advocates and evangelists'...and there is no better advertising than that."
-Jay Van Sickle, Vice President of Operations, Inspired Learning Group
"Hub Mentality is relevant, insightful, and cutting edge. The concrete examples throughout show how the methodology can be applied to almost every industry and company." 
-Justin Mabey, Owner, Cordovan Art School

 
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