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Executive Insight Tip of the Week, June 18, 2009
Sent Thursday, June 18, 2009
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Executive Insight
Tip of the Week
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Hi !
Welcome to this week's issue of Executive Insight.
What Makes You Memorable?
I was walking home from the grocery store one Saturday afternoon when I saw a man wearing a Penn sweatshirt walking in my direction. I greeted him by making the Penn connection and we struck up a conversation.
Neil and I did a little bit of "do you know..." and we discovered a connection at the Penn Club of New York. Neil had gotten married there in 2001 and asked me if I knew Wesson Anderson.
I responded that of course I knew Wesson. He runs the banquet business at the club, and I've known him for many years.
As I walked away, I thought that it was interesting for Neil to have such a strong impression eight years later. His memory wasn't just about his wedding; it was specifically related to Wesson.
I immediately thought of three things that make Wesson memorable:
We could call this great client service - and it is - but an additional point relates to the consistency of this service. The combination is what makes Wesson memorable.  Copyright 2009 Lisa M. Aldisert
Lisa Aldisert is the president of Pharos Alliance, Inc., a management consulting firm that works with organizations in the areas of strategy, business development, and organizational/leadership development. Give us a call at 212-332-3241 to see how we can help you create strategies that make sense for your organization, and result in increased revenue and profitability. |
 Issue #12, June 18, 2009
ISSN 1947-2889
Our goal is to provide you with timely tips so that you can more effectively run your business. We know you have a ton of mail in your inbox, so we're committed to brevity and practicality.
Leadership and the
Bottom Line
Remember to be consistent between what you say and what you do. When there's a gap in that consistency, people know it immediately.
Personal Power
What brings you joy? If you can't remember, it's time to reflect and make sure you include some on a regular basis.
Trend Watch
Cave Creek, AZ took a step into its Wild West past by having the contenders of a city council election draw cards to decide the outcome. Is this a prelude to the future or a return to the good ol' days?
Editor
Julia E. Rosenbaum
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