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Executive Insight Tip of the Week, August 13, 2009 Sent Thursday, August 13, 2009 View as plaintext
  
Executive Insight
Tip of the Week
   
  
Hi !
 
Welcome to this week's issue of Executive Insight.
 
Managerial Blind Spots
Part 2
 
Last week's column addressed the topic of managers who have blind spots about particular employees, why this is a problem, and how to identify if you may have a blind spot.
 
The subject must have hit a nerve, because I received quite a few questions and comments!
 
As promised, today we're going to focus on tips for how to overcome these blind spots.
  • Listen carefully. Objectively take in any feedback that you may receive from employees about your blind spot. Don't react; just listen.
  • Analyze. As you review the feedback, consider what makes you uncomfortable. Separate the elements of truth from otherwise illusive comments.
  • Evaluate. Is this a situation that requires a conversation with the employee (who is the object of the blind spot), or do you simply need to change your behavior? If you need to have a conversation:
    • Prepare. Get comfortable with the facts that you can address.
    • Script. Write down the key points you want to address (don't leave this to memory).
    • Cool off. Approach the conversation objectively and unemotionally.
  • Intent. In either case, ensure that your intent is to eliminate the blind spot to create an overall better working environment.
You know from other difficult situations that thinking about it is usually worse than actually doing it. Make a decision to face the challenge, prepare for it, then take the action.
 
Have a great week!
 
 
Copyright 2009 Lisa M. Aldisert
 
 
Lisa Aldisert is the president of Pharos Alliance, Inc., a management consulting firm that works with organizations in the areas of strategy, business development, and organizational/leadership development. Give us a call at 212-332-3241 to see how we can help you create strategies that make sense for your organization, and result in increased revenue and profitability. 
 
 
 
Issue #20, August 13, 2009
 
ISSN 1947-2889
 
Our goal is to provide you with timely tips so that you can more effectively run your business. We know you have a ton of mail in your inbox, so we're committed to brevity and practicality.
 
 
Leadership and the
Bottom Line
When you praise individual team members for a job well done, make sure you include everyone who contributed to the success. Neglecting a key person - even accidentally - can diminish the goodwill created with the others. 
 
 
Personal Power
If you feel overwhelmed on the job, ask for help! Rugged individualism is a wonderful character trait, but not to the detriment of your professional success.
 
 
Trend Watch
An article in Monday's New York Times described how technology is affecting our morning rituals. Is our morning coffee being replaced by logging onto email?
 
 
 
 
Editor
Julia E. Rosenbaum
 
 
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