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Executive Insight Tip of the Week, August 13, 2009 Sent Thursday, August 13, 2009 View as html
Executive Insight
Tip of the Week
Issue #20, August 13, 2009
ISSN 1947-2889
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Hi !

Welcome to this week's issue of Executive Insight.

Managerial Blind Spots
Part 2

Last week's column addressed the topic of managers who have blind
spots about particular employees, why this is a problem, and how to
identify if you may have a blind spot. 
Read Part 1 here: http://www.aweber.com/b/127PY

The subject must have hit a nerve, because I received quite a few
questions and comments!

As promised, today we're going to focus on tips for how to overcome
these blind spots.

- Listen carefully. Objectively take in any feedback that you may
receive from employees about your blind spot. Don't react; just
listen.

- Analyze. As you review the feedback, consider what makes you
uncomfortable. Separate the elements of truth from otherwise
illusive comments.

- Evaluate. Is this a situation that requires a conversation with
the employee (who is the object of the blind spot), or do you
simply need to change your behavior? If you need to have 
a conversation:

	- Prepare. Get comfortable with the facts that you can 
	address.
	- Script. Write down the key points you want to address 
	(don't leave this to memory).
	- Cool off. Approach the conversation objectively and 
	unemotionally.

- Intent. In either case, ensure that your intent is to eliminate
the blind spot to create an overall better working environment.

You know from other difficult situations that thinking about it is
usually worse than actually doing it. Make a decision to face the
challenge, prepare for it, then take the action. 

Have a great week!

Lisa

© 2009 Lisa M. Aldisert

Lisa Aldisert is the president of Pharos Alliance, Inc., a
management consulting firm that works with organizations in the
areas of strategy, business development, and
organizational/leadership development. Give us a call at
212-332-3241 to see how we can help you create strategies that make
sense for your organization, and result in increased revenue and
profitability.  

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Leadership and the Bottom Line:
When you praise individual team members for a job well done, make
sure you include everyone who contributed to the success.
Neglecting a key person - even accidentally - can diminish the
goodwill created with the others.

Personal Power:
If you feel overwhelmed on the job, ask for help! Rugged
individualism is a wonderful character trait, but not to the
detriment of your professional success.

Trend Watch:
An article in Monday's New York Times described how technology is
affecting our morning rituals. Is our morning coffee being replaced
by logging onto email?
Read the article here: http://bit.ly/6pNoO

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Our goal is to provide you with timely tips so that you can more
effectively run your business. We know you have a ton of mail in
your inbox, so we're committed to brevity and practicality. 

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Read Lisa's blog: http://www.lisaaldisert.com

Visit Lisa's LinkedIn page: http://www.linkedin.com/in/lisaaldisert

Executive Insight Archive: 
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