Executive Insight
Tip of the Week
Issue #74, August 26, 2010
ISSN 1947-2889
----------------------------
Hi !

Welcome to this week's issue of Executive Insight.

**Jackie's Legacy**

As my flight from Los Angeles landed at JFK earlier this week,
the passengers burst into a round of applause. It wasn't because we
landed (finally) after a three and a half hour delay. And it wasn't
because the pilot had maneuvered a difficult landing. 

The reason was that Jackie Powell, a beloved flight attendant, had
completed her last flight as a crew member for American Airlines
after 43 years. 

I had learned about Jackie while chatting with her coworker, Pam,
earlier in the flight. She lit up when she talked about Jackie, and
of course, I was curious to know more.

This special colleague has been an inspiration to her colleagues.
Pam casually told me that everyone loved working with her and that
she never heard Jackie say a negative word about anything over the
years. 

Wow! How many of your coworkers have that distinction?

(see photo at http://bit.ly/9kdXnr)

Later I had a chance to meet Jackie and after congratulating her on
her retirement, I asked about her plans. With sparkling eyes, she
told me that she was going to teach bible studies to at-risk girls
and planned to enter the seminary. 

I understood why Jackie is so special. Aside from having a great
attitude, she is proactive, self-directed, and a lifelong learner.

I only spoke with her for a few moments, but she made quite an
impression. 

This vignette reminds me of our daily impact on others. The way we
handle the most routine of activities has a ripple affect.
Sometimes it's more obvious, but more often than not, it's subtle.
The good news is that even a slight improvement in behavior can
have a positive impact on the team as a whole.

Jackie's legacy is modest, yet powerful. She expresses kindness and
collaboration as opposed to indifference and selfishness. I know
that she'll be an inspiration to many people for a long time.

Have a great week!
Lisa

© 2010 Lisa M. Aldisert

Lisa Aldisert is the president of Pharos Alliance, Inc., a
management consulting firm that works with organizations in the
areas of strategy, business development, and
organizational/leadership development. Give us a call at
212-332-3242 to see how we can help you create strategies that make
sense for your organization, and result in increased revenue and
profitability.  
-------------------------------------------------------------------
**Quote of the Day**
"If you want others to be happy, practice compassion.  If you want
to be happy, practice compassion."  
- Dalai Lama

**August 26th Trivia**
Today is "Make Your Own Luck Day", a day for you to take action to
create a better future.
 
**On this day in history**
In 1910, the 19th amendment to the U. S. Constitution was passed,
giving women the right to vote. 

**Interested in growing your business?**
We can help! Please go to http://www.freegiftfrom.com/lisanyc

-------------------------------------------------------------------
Our goal is to provide you with timely tips so that you can more
effectively run your business. We know you have a ton of mail in
your inbox, so we're committed to brevity and practicality.
 
**Add Us To Your Address Book**
To help ensure that you receive all email messages consistently in
your inbox, please add our address to your address book or contacts
list.

**Have Any Questions?**
Feel free to hit the reply button to any of the messages you
receive.

**Have A Topic Idea?**
We'd love to hear it! Just reply any time and let us know what
topics you'd like to know more about.

Read Lisa's blog: http://www.lisaaldisert.com
Visit Lisa's LinkedIn page: http://www.linkedin.com/in/lisaaldisert
Executive Insight Archive: 
http://www.pharosalliance.com/resources/ezine/e-zine-archive
-------------------------------------------------------------------