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Delivery:	 	PDF Download, Backup CD

Version:	 	ISBN: 9781921573415 - Pages: 128
Language:	 	English
File Size:	 	Full version: 2.8 MB
NOW Get your ITIL Managers Certificate, trained by IVANKA -
contact
[mailto:j.meehan@artofservice.com.au?subject=ITIL%20Service%20Manager%20Fast%20Track]
Juliet Meehan at +61732522055, or reply email. This MIGHT be the last time
the FAST TRACK is offered

EXIN Accredited ITIL Service Manager Fast -track Program
The Art of Service understandsthat busy IT Professionals may not be able
to afford the time requiredto complete the
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"Fast Track" option.
The structure of this programallows you to gain your ITIL Service Manager
certification in a shortertime frame,
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opportunity

Where:
Start 9th - 14th March, 2009
The program will be conducted in Sydney CBD.

Duration:
6 day program
Module 1 - 2.5 day
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Module 3 - 1 days

Inclusions:
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    * All meals during the program
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Eversince it's first version came out 20 years ago, the concept of ITIL
ITService Management is now widely accepted, not only within the ITarena,
but also, ever-increasingly, within the business world.

InThe ITIL V3 Implementation Quick Guide, author Ivanka Menken
outlinestechniques anyone can use to achieve IT Service Management goals in
aneasier and more affordable way, improve relationships, enhance output,and
become more accomplished in the work force.

Startingwith a discussion on what ITIL V3 and IT Service Management is and
howit impacts our (IT) organizations, Menken then provides readers
withinstructions for determining their own ITIL readiness.

Shealso provides a variety of ways with which readers can increase
theirITIL awareness and put it to use in their environment and
professionallives.

Basedon research with more than 20,000 people, The ITIL V3
ImplementationQuick Guide is exactly that, a quick and easy-to-read
resource thatempowers readers to master their ITIL and more effectively
incorporateit into all aspects of their work lives.

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