Lincoln Center for the Performing Arts, Inc. - New York, NY

Reporting to the Manager, Visitor Services, the Tour and Group Sales Coordinator is responsible for all administrative aspects connected to the Lincoln Center Guided Tour Program and Groups Sales.

Tour Related: 

• Book, invoice and maintain master schedule for group tour bookings via email and phone
• Maintain relationships with tour operators and travel partners
• Coordinate and assist in dispatch of pre-booked group and walk-up tours
• Assist with the Guided Tour Program budget (including quarterly revenue and expense projections and analysis)
• Support marketing initiatives that expand Tour takers
• Identify and report on tour trends
• Assist with collecting qualitative and quantitative Tour metrics via surveys
• Support Manager, Visitor Services with overseeing approximately 35 paid, union-represented Tour Guides as well as administer policies and practices in accordance with collective bargaining agreement; includes training, disciplinary records, updating manuals, etc.
• Schedule guides and venues on a weekly basis
• Cultivate relationships with Lincoln Center venue management to ensure Tour venue access.

Group Sales Related: 

• Research, develop and implement group ticket sales packages, including sales calls, order processing, customer relations and promotional opportunities to group markets
• Solicit and identify new target interest groups for Lincoln Center programs
• Monitor and evaluate group ticket sales and revenues
• Prepare, administer and monitor group sales contracts; evaluate group sales revenues against established goals
• Coordinate the production of sales-related materials and manage the distribution of materials to customers
• Maintain sales database to support and facilitate sales monitoring and management
• Serve as group sales liaison to the Lincoln Center box office

Other Duties: 

• Staff occasional performances at the David Rubenstein Atrium, maintaining a safe capacity and high standard of customer care
• Staff performances at various Lincoln Center and offsite venues to assist with customer care
• Contribute to VS efforts to improve visitor experience
• Assist with supervision of interns
• Other duties as assigned

 http://www.indeed.com/viewjob?jk=ff34c94cbc03bcb8&from=tellafriend&utm_source=jobseeker_emails&utm_medium=email&cd%20-=tell_a_friend

Holland America Line & Princess Cruises - Bellingham, WA

Spend your summer experiencing Alaska! 
What will your next adventure be? 

Come work and play in Alaska! 

Holland America Line and Princess Cruises are currently seeking outgoing, motivated individuals ready to put their customer service skills to the test in Alaska! Come experience Alaska as you showcase our great state as a Driver Guide! 

We offer paid CDL training, competitive wages, potential overtime, bonuses, discounted travel and tours, a fun team-oriented workplace and much much more. This is a great opportunity to get into one of the largest Tourism Operators in Alaska so apply today and start your journey! 

Job Requirements: Ability to safely drive a motorcoach while speaking to passengers, answering questions and providing narration, while working in a team or group environment. Ability to communicate clearly, verbally and written, with customers, employees and management. One year of experience in positions involving customer service. Current, valid CDL is required (may be obtained through a paid Company training course in Alaska; Bellingham, Washington; Las Vegas, Nevada; Rexburg, Idaho; Provo, Utah and Phoenix, Arizona.) Minimum age of 21 is required. Must be certified as physically qualified through a Department of Transportation (DOT) physical and drug screen. 

The Alaska season runs from May thru September. 

Apply today at www.alaskatourjobs.com and don't miss this opportunity of a lifetime!