Pro. Tour Management Training - Fast Track Training & Hiring!

Published: Sun, 12/01/13

Professional Tour Management Training

European Tours - Work Visas
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Some of the major US tour operators have already started hiring their new tour directors for their European tours in 2014.   I've listed some their postings below.  The majority of tour operators will start their new hiring in January.

Due to security issues since 911, Western European countries and the US now often require work visas for tour directors working in the destinations over 90 days.  This has added to hiring challenges for outbound and inbound tour operators.

The US inbound tour operators have always had challenges finding good US bilingual tour directors to lead their US tours.  For years they have hired European tour directors for their high season, May through October.  Due to the work visa requirements it has made it more difficult to hire Europeans.  The result has led to more of a need and opportunities for US based bilingual tour directors.   Their tour directors are not all bilingual but language skills are an asset in getting hired.

Outbound tour operators now have the added challenge of meeting the work visa requirements for their Western European tours.  Some will require the tour director to be 'eligible' and then help obtain the work visa.  Other tour operators require the tour director to obtain the work visa on their own.  I recommend contacting the tour operator and or state department to confirm procedures to obtain the work visa.  If you already live in Europe and or have a European passport then you are probably already qualified to work.

US State Department for visa information:  http://travel.state.gov/visa/

This requirement normally does not apply to most of the other countries in the world.  We are usually considered visitors and not there for business purposes. 


Fast Track Classroom Training for Tour Directors, Travel Staff, Tour Guides and Cruise Hosts 

When:  January November 11, 12, 13, and 14, 2014 *

Time:  9 AM to 5 PM

Where:  Laguna Hills in beautiful South Orange County, California

Question?  Contact Cherie at:  [email protected] or call 949-830-8603 PST

*The hotel offers discounted rates for AAA Members, Federal Employees, seniors and more.  

Enrollment:  $545.00

$85.00 Non-Refundable Deposit

https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=F9E56LZZ65P7E

Payment in full.

https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=68VME98F27BG8

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Who Should Attend 

New Tour Directors, Tour Guides, Travel Staff and Cruise Hosts with a desire to work locally, domestically and or internationally on a full and or part-time basis.  

Travel Staff with a desire to work in the CMI (Convention, Meetings and Incentives) market.  Staff may travel internationally with groups and or work locally.  

Experienced Tour Directors, Guides, Travel Staff and Cruise Hosts to improve their performance, professionalism, handling challenges, networking and gain additional employment.

Anyone that enjoys working with people, travel and or looking for a career that is interesting, lucrative, flexible, never boring and fun!

  Certificate of Completion 

A Certificate of Completion is presented to each students that completes all four days of training and the required projects.  The certificate lists all of the subjects and skills covered during the training.  It clearly shows the employer you have knowledge and skills for leading tours, programs and cruises. 

This is an intensive and fast paced training to get you ready for hiring now!  It's not a classroom lecture series.  It's a hands-on, pull up your sleeves and get busy workshop.  You will be confident and ready to lead tours, programs and cruises locally, domestically and internationally.

You will have a related project to do before the training.  I want those serious about being the best.  The enrollment is limited in order to have time to work with the needs and goals of every attendee.

At completion you will have knowledge and skills for international, domestic, and local tours, including research and development of exciting and interesting narration; procedures and safety for airports, hotels, motor coaches, and attractions; briefings; documentation; handling tour challenges and emergencies and more.

Tourism is back and hiring.  Start now!!

Employers:

o        Tour Operators

o        Incentive Houses

o        Destination Management Companies

o        Sightseeing Companies

o         Receptive Services

o        Cruise Lines

o        Student Groups

o        Adventure Companies

o        And more.

Past students are tour managers, leads, HR, trainers, tour directors, guides, travel staff, cruise staff, lectures, managers, and or have their own tour operations.  Companies include:  Tauck, Globus, Cosmos, ATI, Collette, Princess Tours, Westours, Contiki, Suntrek, EF Student Tours, Destination America, PRA, Single Cruises International, Princess Cruises, Viking River Cruises, Access Destinations, Meeting Managers and many more 


Enrollment:  $545.00

Hold your reservation with Paypal, accepting Paypal Accounts and Credit Cards (Paypal does accept Debit Cards requiring passwords.) 

$85.00 Non-Refundable Deposit

https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=F9E56LZZ65P7E

Payment in full.

https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=68VME98F27BG8

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Trafalgar

Travel Director

The role of seasonal Travel Director for Trafalgar is a challenging yet rewarding one. Based in Europe, and working on a contract basis, you will be responsible for the seamless day to day delivery of our guided holidays and vacations throughout the UK or mainland Europe. You will escort our guests who travel from various English-speaking countries such as Australia, Canada and the USA etc. from city to city, bringing Europe to life, but also taking them off the beaten track to enjoy exclusive experiences and revealing the unique people, places and sights that make each destination so memorable.

This is an excellent opportunity for people with passion and personality who are customer focused, friendly and attentive and who have the skills to deliver an award winning service for a leading Tour Operator.

All applicants need to:

Hold or be able to obtain a valid European Union passport or valid work permits for the European Union

Have proven experience as a Travel Director

Have a passion for Europe and a genuine desire to inspire clients with enthusiasm and knowledge.

Be fluent in English, other European languages of advantage

Be positive and motivated

Be able to deal with and perform well under pressure

Have great interpersonal skills and be able to consider and respond appropriately to the needs of guests, demonstrating courtesy, care and compassion.

Have the ability to learn and a desire to keep learning.

 http://www.bfound.net/detail.aspx?jobId=104853&CoId=2018&rq=4

    

Contiki

Tour Manager - Europe 2014

The role of Tour Manager for Contiki is a demanding yet fulfilling one. Our Tour Managers are responsible for the day to day running of our European tours - getting our clients from city to city, pointing out the best sights and sounds of Europe and making sure everyone has a great time along the way. We look for people with personality and passion, who are fun, friendly, and approachable and most of all who enjoy looking after other people.

Why work for Contiki?
Contiki is the world's leading tour operator for 18-35's. When working for us you're undertaking not only a job but a lifestyle. A life that involves travelling to some of the most exotic destinations in the world with some of the most amazing people you'll ever meet.

As a member of our road crew, you will be the face of Contiki - dealing with our passengers each day and ensuring that they have the holiday of a lifetime! We have high expectations of our road crew - only the best will do. We've been at the top of our game for over 50 years and that's where we intend to stay!

To be a part of our team you'll need to:

·         Be passionate about travel and Europe - you must be willing to learn and have the desire to keep on learning.

·         Be enthusiastic and motivated - we expect you to work hard for our company and for our clients.

·         Have great time management skills.

·         Be responsible and professional at all times.

·         Have the ability to deal with all types of people - our clients come from all around the globe; they speak many languages and have many different expectations.

·         Enjoy a challenge - our training trip and the job itself will constantly present you with many different and difficult situations.

·         Be positive and have the ability to deal with all situations in a calm and mature manner.

·         Be a problem solver - you will have to assist clients with lost passports, when they have injuries or need to visit a hospital, conflict of personalities etc.

·         Work well as part of a team - when you are on tour you will be working with your Tour Driver, On Road Cook, On Site Team Members, local suppliers and guides - you will be part of a very big picture.

Although not required, the following will be of benefit to you in your application for this position:

·         Experience working with and leading groups.

·         Confidence when speaking in front of a group.

·         Previous travel in Europe.

·         Having previously travelled with Contiki or participated in a group tour of some description.

Still not sure?
If you require further information email us: [email protected]

http://www.bfound.net/detail.aspx?jobId=118172&CoId=2018&rq=2


Contiki

On-site Team Member 2014

 Want to call Europe home for a summer?

 Aching for a chance to live like a local and experience the language and culture of another country? Gaining a much sought after position as a Contiki On-site Team Member at one of our Contiki Villages, Sites or Stopovers is one way of doing just that!

We are looking for people who are not afraid of physically demanding work, who are full of enthusiasm, and who love dealing with people, to fill a number of positions which are available for our Summer season. You' ll be based at one of our Sites in either France, Austria, The Netherlands, Switzerland, Italy or Greece, and together with other team members you will be be responsible for looking after our clients during their stay. Positions vary from site to site, but include cooks, assistant cooks, bartenders, housekeeping assistants and grounds/maintenance staff.

In order to be considered for a position with us, you'll need to meet the following criteria:

Possess a current UK or European Union Passport - for your application to be considered you must attach a scan copy or image of your passport with your application form. (UK visas will not be considered)

  • Have excellent people skills - proven experience in a customer service role or hospitality background is preferred.
  • Ability to interact on professional and social levels with our clients
  • Have the ability to deal with and work under pressure
  • Able to adapt to long working hours (split shifts)
  • Must be team orientated
  • Be adaptable and flexible - you could be allocated to any of our Sites - and this may change throughout the year
  • Be enthusiastic and have loads of energy!

http://www.bfound.net/detail.aspx?jobId=118173&CoId=2018&rq=8

  

Economic Education Tour Guide (Part-Time)-233824

Federal Reserve Bank of New York

Primary Location  NY-New York City

 Part-time

The Economic Education function aims to educate the public about the Federal Reserve System and its role in implementing monetary policy and ensuring financial stability. We are seeking part-time professionals to serve as lecturers/educators in the museum. 

This is a Part-time role for approximately 17 hours per week (benefits eligible role)

The primary responsibility will to conduct public tours and lectures in the museum and assist with other projects to support the function's mission to educate students, teachers, and general public in the museum at the Federal Reserve Bank of New York.

Job Responsibilities:

  • Conduct group tours/ teach mobile lectures in Bank's museum for education groups, professional groups, and the general public.
  • Museum and gold tour is part of the Bank's public outreach- this role is to help educate the public about responsibilities of the Federal Reserve Bank of New York and the role of the Federal Reserve System in the economy.
  • Role will also involve managing the metrics and logistics for the visitors including developing tracking for visitor statistics, overseeing the tour reservations and handling all aspects of visitor experience (reservation tickets, scheduling).
  • Work on special programs in collaboration with other teams within Economic Education function.

 Requirements:

  • Master's Degree with a concentration in Economics, Education, Museum Education, Finance, Business, Public Policy or related field with a minimum of 2-3 years of experience in teaching or lecturing adult learners.
  • Demonstrated experience presenting to groups and communicating with different types of audiences in an educational or museum setting.
  • Ability to communicate economic concepts in a lively, engaging, and clear manner.
  • Knowledge of the Economics and the Federal Reserve System and its key policy responsibilities.
  • Proficiency in Word, Excel, PowerPoint, Outlook.
  • Ability to work independently in a team environment.
  • Excellent presentation, interpersonal skills and client service skills.
  • This will be a part-time position for either Monday, Tuesday Wednesday or Wednesday, Thursday Friday (specific days/hours to be discussed with candidate)

https://frb.taleo.net/careersection/05e_05p_external_2/jobdetail.ftl?lang=en&job=256420&src=JB-10080

 


Uniworld

Concierge on board a river cruise ship in Europe

This is an exciting opportunity to join us on a journey of a  lifetime with the only authentic boutique river cruise line. We are offering a competitive remuneration package with regular holidays, contracts according to Swiss law with all social security benefits and full medical insurance, as well as on-going development opportunities with the possibility to progress within the organisation.

As Concierge you are providing assistance to guests with regards to special requests in a 5* manner, and provide relevant itinerary information to our guests. You work closely with the on board Cruise Manager to ensure guest satisfaction.

Key responsibilities and duties of this position include:

  • Assisting guests with information for individual exploration
  • Responsible for correct transfer lists in conjunction with vendor and flight information
  • Being responsible for transfer operation in liaison with the Hotel Manager, including the preparation and checking of transfer lists with flight information and vendors.
  • Assisting guests with any unforeseen difficulties and emergencies such as lost luggage, flight changes and any other assistance that might be required
  • Updating "Travel tips when you get there" and issuing  information on cultural /sports events in each port
  • Being a personal contact for our guests
  • Assisting where help is required

The ideal candidate for this position should have:

  • Hotel school background
  • Strong IT skills (Microsoft Office, Fidelio)
  • Willingness to learn and progress
  • Fluent communication in English (writing and speaking)
  • Citizen of the EU or valid Visa

 We are looking for an enthusiastic, passionate, flexible and hard working person with excellent communication skills.

Do you have a sense of adventure and want to travel throughout Europe on small and luxurious boutique river ships? Are you a team player and a true host? Trade the ordinary for the extraordinary and take this opportunity to join a dynamic company that recognises the commitment and enthusiasm of its employees.

We are looking forward to receiving your full application in English in which you outline your motivation to work for Uniworld as well as your personal and professional skills and qualifications. If you have any further questions please visit our website at uniworld.com/careers-on-the-river  or contact Corinne Ruckstuhl, Human Resources Manager, at [email protected].

http://www.bfound.net/detail.aspx?jobId=107248&CoId=2018&rq=8

 

Destination Concierge
Royal Caribbean Cruises Ltd. - United States

Celebrity Cruises is looking for inspired global professionals who believe in success through commitment and pride to join our expanding family. As an industry leader in service and innovation, we provide a working environment that fosters career growth and development for our onboard team members. With a fleet of innovative cruise ships, each offering guests a premium vacation experience, there are almost countless opportunities to join us at sea.

The Destination Concierge is responsible for promoting, marketing and selling tours to high end premium guests onboard the vessel. This position ensures the achievement of company targets revenue, guest satisfaction, shareholder value, employee satisfaction, and other key results areas.
Responsibilities include but are not limited to:

  • Manages premium tour sales, refund issues, and ensures general port and ship information is relayed to the guests.
  • Develops executes tactical plans to achieve financial targets understanding the financials behind the business.
  • Promotes and sells premium tours onboard to optimize revenue.
  • Responsible for quality control of the tour program and maintains an inventory of available tours on a cruise-by-cruise basis.


http://www.indeed.com/viewjob?jk=a14e089cb6f2d131&from=tellafriend&utm_source=jobseeker_emails&utm_medium=email&cd -=tell_a_friend




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