,

For agencies that market John Hancock, we've applied some changes to the schedule settings that are more in-line with John Hancock's forms.

Changes affect the following John Hancock companies in SureLC:

• 93610    John Hancock Life Health Ins Co
• 65099    John Hancock Life Ins Co
• 65838    John Hancock Life Ins Co (USA)
• 86375    John Hancock Life Ins Co Of New York
• 90204    John Hancock Variable Life Ins Co

You'll now be able to designate separate hierarchies per product line as needed.  Additionally, you'll be able to customize firm contact info within the settings as well.  

You're existing Hierarchy settings remain intact, for the next week so you can update the information over to the Custom Grid format as needed.

Please Note:  The Custom Grid formatting will replace the Hierarchy format effective Monday April 15th 2024.  Please ensure you transition over your settings to the Custom Grid prior to the 15th.

If your agency does not market John Hancock products please disregard this message.

Any questions should be directed to our support desk at [email protected].

Thank you,

SuranceBay Support Team