,

For agencies that market UnitedHealthcare (Medicare Solutions), we've applied some changes to the schedule settings allowing you to preset the Authorized Upline Signor.

Changes affect the following UHC companies in SureLC:

• 79413    UnitedHealthCare Ins Co - Medicare Solutions

You'll now be able to designate who the Upline signor is from your full producer list rather than having it default to the Primary Principal in your account.  

This will allow agencies that have multiple principals to be able to pre-set the one that holds the UHC contract.

For the next week we'll keep in place both the old and new signature settings so it doesn't disrupt any pending contracts.  

• OLD Signature:  "Certified By"
• NEW Signature:  "Authorized Upline Signor"

We'll remove the old "Certified By" signature selection effective Thursday May 2nd, 2024.  Until then, if the new "Authorized Upline Signor" is left blank, the system will map the old "Certified By" signor selection.

Please feel free to begin using the NEW "Authorized Upline Signor" selection today. Pre-setting this signor within your schedules settings is the best way to avoid any missing information.

If your agency does not market UnitedHealthcare (Medicare Solutions) products please disregard this message.

Any questions should be directed to our support desk at [email protected].

Thank you,

SuranceBay Support Team