Sometimes, the unexpected just happens. An earthquake just occurred in Northern New Jersey, affecting New York and Pennsylvania as well. In Philadelphia, a nor’easter just came through and knocked over a tree,
killing a woman in her car. In Boston, where I am now, the heat got knocked out in my grandkids’ daycare so that it had to close. Meanwhile, the ski slopes in New Hampshire are enjoying the fresh snow.
We try to plan for everything, but sometimes we just don’t know what is going to happen. Weather events, family emergencies, health issues - we know these
things may happen, but we don’t know how, or when, or why. So how can we prepare our businesses for them?
There are a couple different steps that you can take. First, look through your company procedures, and make sure that if something happens to one of your employees, that you have their procedures
fully documented. You don’t have to have a replacement already trained (that would be redundant) but someone should know where they can find those procedures so that they can step in and take the missing employee’s place for the time being.