Customer Escalations Management: The Golden Recipe (The ultimate guide on how to provide amazing customer service and exceptional customer experience) by Nikolaos Zormpas

Are you ready for AMAZING Customer Service & Experience?
What about EXCEPTIONAL Service Delivery?
Do you want to see your customers returning back Again & Again?

If so, then this is the book for you!!!

No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? When customers raise an issue with your business, they’re giving you a chance to make it up to them instead of just taking their business elsewhere. It’s also a chance to learn what areas in your business may be problematic and need fixing.

You should still aim to avoid escalations; nevertheless, your attitude toward them should make all the difference.

In Customer Escalations Management: The Golden Recipe, you will discover:

◆ The 8 phrases and words you should never use when dealing with complaints to avoid further aggravating your customers.
◆ How to handle customer complaints seamlessly to ensure no cases get dropped.
◆ Why customer escalations can actually be a boon to your company.
◆ How a company’s leaders can significantly improve customer relations, even without being involved in day-to-day customer interaction.

And much, much more!

No matter how big or small your company is, having a customer escalations management system in place is essential. Following Nikolaos Zormpas’ Golden Recipe will prepare your organization to manage customer complaints and escalations for all types of situations, while ensuring customer satisfaction and retention.

If you want to reduce stress, frustration, and dissatisfaction for your customers (and your employees), then grab your copy now on Amazon!

Targeted Age Group:: all audiences
Heat/Violence Level: Heat Level 1 – G Rated Clean Read

What Inspired You to Write Your Book?
Customer service doesn’t have a painful cost center. It can be an innovation engine!

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Mastering the Art of Assertiveness by Jonathan Specht

About the Book

After struggling with numerous bad habits and battling to quit them, Jonathan turned to self-discipline, hard work and will power to bring a long-lasting change to his life. Jonathan wrote this book to reveal the deepest secrets which you may not know about assertiveness and how to apply them to achieve optimum success in life and in your relationship with others. This book focuses on the importance of assertiveness, building your self-confidence, relaxation, and setting healthy boundaries in order to achieve life’s full potential. Remember, reading this book gives you the chance to live the life you truly desire and deserve.
Grab this opportunity now!

About the Author

Jonathan, author of Mastering The Art of Assertiveness was born in 1992 and has great mastery of the art of assertiveness. Mastery of this skill along with discipline and sheer willpower helped him escape an endless loop of bad habits; transforming these bad habits into good habits. In 2014, Jonathan got fascinated with healthy living and improving his relationship with others. So, he got committed to regular exercise and healthy eating. Three years later, he discovered the benefits of growing his finance legitimately which informed his quest to financial investments. Since 2019, Jonathan has seamlessly combined his work with writing. Although, this is his first book, Jonathan intends to publish more books that would spice up your daily life and ultimately help you achieve success and greatness.

Targeted Age Group:: 0-99
Heat/Violence Level: Heat Level 1 – G Rated Clean Read

What Inspired You to Write Your Book?
In 2014, I became interested in healthy living and improving my relationships with others. So I started exercising regularly and eating healthy. Three years later, I discovered the benefits of legitimate financial growth, which led me to look into financial investments.
That's why I decided to write a book to help other people succeed and change bad habits into good habits.

Links to Purchase Print Book version – Click links for book samples, reviews and to purchase
Buy Print Edition at Amazon

Links to Purchase eBook version – Click links for book samples, reviews and to purchase
Buy this eBook On Amazon

About the Author
Follow the author on Amazon

All information was provided by the author and not edited by us. This is so you get to know the author better.