Hi
Do you use Google Photos on your phone
If you take pictures with your phone, we think you should use the Google Photos app to manage them and Episode 170 of What Does This Button Do? goes thru the steps to install and set it up.
If you already use Google Photos on your phone, here are a couple of things we want you to do right now.
Check your settings
Open the Google Photos app on your iPhone or Android device and tap the 3-line menu in the upper left. Notice the name and email address that shows up at the top of this screen, above the menu. That is the account being displayed. When you click on Photos, you are seeing the photos in that account.
Next choose Settings from that menu and then tap on Back up & Sync and check
- Backup account - should be the email address for your main Google account, usually it is the same account as the photos being displayed but it doesn't have to be. There are sometimes situations where you want to be viewing one account and backing up to another, but not normally
- Upload Size - should be High Quality if you want free unlimited storage
- Cellular Data Back up - should be OFF unless you have an unlimited data plan or you don't take very many photos, then you could turn it on at least for photos
View your photo library on a computer
Open Google Photos thru a browser on a computer at Photos.Google.com. Make sure you are signed in to the same account as in #1 above - you'll see the account in the upper right of your screen. You should be seeing all the same photos here as on your phone. The most recent are at the top. If they don't match your phone, either the backup has not completed or you're looking at a different account.
