Hi and welcome back to the newsletter.
Creating a positive experience with each sale is important. Fostering a long and engaging interaction with your customers will result in loyalty, repeat purchases, 5-star reviews, and referrals.
This month I'll discuss Customer Loyalty software tools that will help you reward your customers and keep them coming back for more.
Mike
Yotpo
Build customer loyalty by earning points
Engage customers and maximize lifetime value (LTV) by rewarding them for the actions that impact your business most. For example, customers can earn redeemable points for following or liking your business on social media, writing a customer review, or spending a designated amount of money on your offerings.
Build customized rewards & referrals programs to engage existing customers and reach new ones. Yotpo integrates with all the top eCommerce platforms, including Shopify, Shopify Plus, Salesforce Commerce Cloud, Adobe Commerce (Formely Magento), BigCommerce, and WooCommerce. It also supports API integration.
Everything you need to get started is free. No time limit, no credit card required. Up to 100 monthly orders. The Silver level starts at $29/mo.
Kangaroo
Reward customers while increasing your AOV
Maximize your sales and grow your business with your own branded customer loyalty program! Offer unique, personalized customer rewards to drive spending and increase customer loyalty.
Kangaroo enables you to set up a promotional awards program to boost your average order value (AOV) that you can calibrate based on customer behavior and spending habits. Kangaroo integrates with Shopify, WooCommerce, Big Commerce, and more.
30-day free trial. Kangaroo starts at $149.00 per month.
Fivestars
Bring more customers into your store
Fivestars is the nation's largest rewards program for small and medium-sized businesses with brick-and-mortar locations. It's trusted by more than 15,000 local businesses to automatically bring in more customers and keep them coming back.
All your customer loyalty interactions are powered by Fivestars Connect software, which can run on a Fivestars-provided tablet or directly on your point-of-sale (POS) system. Customer loyalty is tracked by having each customer enter their phone number with each purchase. You decide the rewards they can redeem, like a free coffee.
FiveStars starts at $20.00 per month. They do not offer a free version or a free trial.
Tremendous
Improve customer loyalty using gift cards
It can be difficult to find a simple way to send rewards to loyal customers. Thank your customers for their repeat business with gift cards. How about sending a Starbucks gift card? Or a pre-paid Visa card? Choose the reward options that make the most sense for your business. Send virtual cards instantly.
Tremendous is free to use. There is no monthly fee, no setup charge, and no minimums. There are no fees to send digital cards. Payments using a credit card are subject to a 3% fee.
Referral Candy
Rewards your loyal customers for referring friends
An affiliate program that rewards your loyal customers for referring your online business to their friends. Turn fans and customers into your advocates by rewarding them for sharing your store with their friends. Reward customers with cash, store credit, discounts, or free products.
ReferralCandy works best for eCommerce stores with at least 100 transactions a month. It connects with Shopify, WooCommerce, BigCommerce, Magento, or choose custom API and advanced integrations. ReferralCandy also integrates with other marketing tools such as AdRoll, Mailchimp, Google Analytics, ReCharge, Fomo, and many others.
Starts at $49.00 per month. They do not have a free version. ReferralCandy offers a free trial.
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