According to Tim:
“There's nothing you can do today, that is going to change yesterday's numbers. And the engagement is all about doing things really well over a long period of time.
I saw trends for years, where everybody was doing exit interviews. So, if somebody is leaving the company, let's go and sit down and let's interview the person that we put in the inappropriate job, didn't give them the
right training and the right support and ask them what we need to do differently...
And now I'm happy to say I see it happening more and more...organizations have finally embraced what I call retention interviews. A retention interview is when you sit down with someone who's been there with you for a
year or two. And you say, ‘you've been working with us now for over a year, you know what we do well, you know what we don’t do well. And every Monday morning, you still show up for work. Why?’
That retention interview will tell you so much more about what it takes in your organization to keep the right people.”
Additionally, hear the #1 challenge that Tim faced in learning to retire.
Join the full conversation here.
May in Canada is an exciting month. It's when we finally see more warmth, sunshine, and plants in full bloom. It is also the birthday month for our very own Maddison Shears (our Digital Marketing Manager)! For her 30th
birthday, her partner took her to one of their favorite restaurants in Toronto, Ascari. May is also recognized as the national month for golf, photography, and reading. Which one have you embraced this May?