Your first impression can make or break a deal so you must be on-point from the get-go. Greeting the customer with confidence and authority not
only increases moving their freight, but also solidifies a new client relationship. Those first seconds of meeting a prospect can NEVER be taken back. So, here are 3 tips for you to do it correctly: - Smile and speak clearly with confidence.
- Listen for their name, and use their name in the conversation – you want to make them feel important.
- Don’t be offended by brush-offs. There will be people that think about you as another freight broker who they didn’t like in the past.
In brokering freight, there are rarely if ever any do-overs, so do it right the first
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