COVID-19 Support and Kaelo Health GP Virtual Counselling

Published: Thu, 04/30/20

Click here to view this message in your browser

Our stated mission to provide high quality and affordable healthcare that significantly improves the lives of all South Africans is now more important than ever. The COVID-19 pandemic is an unprecedented challenge, but one that also gives us a rare and unique opportunity to have a real impact and make a difference to our clients and South Africa as a whole.

Product Support
Our Kaelo Health products will continue to support you as they have done in the past.

A Focus On Chronic Illness

Our Kaelo Health products have a comprehensive chronic disease benefit for registered chronic disease Insured Parties. Chronic Illness Compliance is important: please refer to your policy schedule and document.

Virtual General Practitioner (GP) Visits
We have a number of our doctors providing you with virtual consultations during this period.

To see how this works, click on the button below:

Virtual Consultation Process

COVID-19 Medical Line and Information

We have set up a dedicated COVID-19 Medical Line where our Healthcare Professionals will be able to assist with medical-related advice on prevention, diagnoses, treatment and telephonic risk screening assessments.

Call 0861 493 587, select option 2 and then select option 6.

To access information and prevention tips in a variety of languages, access our Making a Difference Campaign on our Kaelo Cares webpage by clicking on the button below.

Making a Difference Campaign

Access accurate and up to date information from the South African Government using the information below:

Emergency Hotline: 0800 029 999
WhatsApp Support Line: 0600-123456

Yours sincerely,

Mumtaz Jordan

Chief Clinical and Risk Officer

Copyright © |2020 | Kaelo Risk (Pty) Ltd | All rights reserved.
Kaelo Risk (Pty) Ltd is an authorised financial services provider (FSP:36931).
Kaelo Health products are underwritten by Centriq Insurance Company Limited (FSP:3417).