Fake action and inaction
Although most organisations sense changes are happening, they are often distracted by short-term targets, the share-market price, patch or reputation protection, power games, internal politics, or politics more generally.
The feel-good fix is often the 'Strategy and Planning' away-day ritual. Leaders spend a day and night away at a fancy lodge (especially set up for these events), write on some post-it notes, do some whiteboarding and team exercises, that temporarily get people to behave out of character (often referred to as tree-hugging), and
agree to ridiculous ideas and suggestions.
Often a favourite tame consultant or facilitator, equipped with a
rather flamboyant jacket or other signature prop, is added in as entertainment to dust off last year's SWOT analysis (for those of you not familiar with that term, it stands for Strengths, Weaknesses, Opportunities, and Threats).
They will update the Risk register, tick all the boxes, and then congratulate everyone…and if you're lucky, a life coach will be
on hand just in case you suddenly realise the whole thing is bullshit!
Most of these events are simply an arse covering exercise, staged in the hope that imagination will come to the rescue, where everyone ‘goes along with it’ without the slightest intention of changing.
With decades of experience to draw on, we estimate that 5% or less of the
agreed 'action list' at these events ever materialises into any type of value. Some away-day decisions actually set folks off in the wrong direction, creating negative outcomes - as they say, "never surviving the first contact with reality"
The other 95% of the wish-list goes nowhere, as it runs into middle-management resistance, sometimes referred to as
'Permafrost', and eventually fizzles out, perhaps to be revisited some day in the next "restructure."
The consequences
There are many good reasons why change cannot happen. The point here is that it
doesn't and in the past this hasn't been an existential threat.
The big problem with slow or no organisational adaptiveness is that non-linear
change is on the rise, not just because of Climate and pandemic drivers, but because of the impending cascade of responses from Governments, corporations, competitors, and society itself.
Repeating that for effect…NON-LINEAR CHANGE IS ON THE
RISE
And there are moments when everything can change, 50-year-old forests are
reduced to embers in days, that ancient and beautiful 2000-year-old kauri felled in hours, share market values evaporated overnight, and aquifers stop producing over weeks. One case of Covid can become 15 thousand in a week or two and 50% of your fuel stations can run out in days.(this week in the
UK)
How to respond
It is one thing to be able to spot change; what you do next is as
important. And as we have pointed out in previous articles, everyone has an opinion about what could be done in a given context; probably less than one percent of the population can decide what to do next, are prepared to take action, and do so in a timely manner.
So here are some warning signs to look out for...
- Talk fests with no intent of action, just kicking the can down the road
- Folks with their heads in the sand
- Frozen middle management that "love no change" or envy change makers.
- Everyone just gets along fine – because recruitment has driven compatible, but not complementary and diverse thinking and capabilities
- Arrogant leaders or those intoxicated on power and control
- Ineffective people only talking about mitigation and excessive use of the term 'staying safe'..(sitting on the MAT)...hello, the game has
changed folks, its a Climate crisis!.
A positive orientation is to find and observe pockets of resilience building and
real transition emerging or happening in your organisation or community (watch them closely and learn). Build on these or incentivise more of the positive in what they are doing.
At a strategy level, if you would rather reduce your chances of becoming a boiled frog or caught in front of a locomotive, we invite you to join us on
a Real Transition Leaders program, where we help you develop a deep understanding of the Transition and the role you can play in it.