Kaelo Health – Accident Cover Benefit (To Take Home Medication and Appliance Benefit)

 

Dear Intermediary,

 

Please take note of the below communication that will be sent to all qualifying Employees and Dependants

 

Here’s an important update to our To Take Out (TTO) Medication and Appliance Benefit. Policyholders can now receive TTO Medication and Appliances from the hospital of treatment. If any other Network Provider or Pharmacy is utilised, Policyholders will have to pay upfront and submit a claim refund to [email protected] with the following:

• Completed refund form. This can be downloaded from www.primecure.co.za or contact the call centre on 0861 493 587.
• A copy of your ID.
• The account for which the request is being made.
• Receipt to show proof of payment.
• Proof of banking details.
• Include the word refund in the "subject" of your email.

 

 

Regards,

Kaelo