Overview
Omni supports many clients. Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies.
You will interact with customers primarily through inbound phone calls and possibly chat/email, helping them
with all their needs.
Schedule:
- Flexible work schedule options available
- Majority of work hours are during weekdays and daytime
- Opportunity to create a work schedule that works best for you
Earnings & Revenue:
- Contract earnings vary by client, with competitive rates typically ranging from $14 to $20 per hour
- Pay is determined by your phone call status
when assisting customers
- Additional incentives available based on client and performance metrics.
Required Skills for Successful Contractors:
- Exceptional written and verbal communication skills
- Proven track record in customer service and delivering outstanding customer care
- Keen attention to detail with strong problem-solving skills
- Friendly, empathetic tone, and professional demeanor
- Self-motivated,
proactive, and resourceful mindset
- Proficient in using technology, including computer applications and software.