ACD is seeking driven, energetic, and experienced inbound customer service professionals.
We contract with inbound independent call agents providing their skills, expertise, and services to our diverse client base.
Join a virtual team of over 1,200 representatives delivering customer service and support from your home office. We connect with each contact by anticipating and meeting the needs of callers, whether through phone, chat, or text.
Types of clients will you
service:
ACD Direct specializes in nonprofit operations including a wide range of donation and customer service contracts for PBS and NPR stations, child welfare, veteran, spiritual, and animal advocacy organizations. ACD Direct is always looking for new opportunities to expand our client base into commercial, consumer, and government sectors.
States we contract in:
We are currently accepting qualified contractors from all US states except CA, DE, MA, LA, SD, WV, WY, and VT. Please check back on our site for future updates in your location.