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Calling all Bookkeeping and Accounting Software Experts! Work from Home with Working Solutions!

Working Solutions has been providing work-from-home customer service opportunities since 1996, and we know that happy agents mean happy clients and customers. That’s why we focus on supporting the agents that contract with us (our PROs!) every step of the way. From the application and offer process, to onboarding and education, and throughout your time working on our various programs, we’re here for you! That’s one of the many reasons why so many of our independent contractor agents have worked with us for years, even decades! If you’re looking for work-from-home opportunities with flexible scheduling and no fees, now’s a great time to check out Working Solutions! 

We are urgently hiring Bookkeeping Software Customer Support. In this program, you will help callers with questions related to accounting software processes, ledger entry, navigation, and other troubleshooting needs. Proficiency in QuickBooks Online or comparable accounting software is required. You must be experienced in bookkeeping practices and using accounting software in order to assist customers. This is a remote, independent contractor role that provides customer support via phone.

Bookkeeping Software Customer Support

• Proficiency in QuickBooks Online or comparable accounting software is required
• Prior experience in a virtual or call center customer service role
• Earn up to $20.40 per hour (paid by handle minute)
• Contractors are guaranteed a minimum of 45 minutes for each hour if logged in and available for the full 60 minutes
• Flexible schedule opportunities – you create your own schedule from available time Monday-Friday 8am-8pm CST
• Open to US residents (excludes CA, NY, PA, WA)
• Learn more and apply→

How to Apply

1. Create a candidate profile (5 minutes)

Explore our current opportunities to view our open contracts. Once you’ve found one that interests you, click “Apply Now” to create a candidate profile. We’ll ask you for some basic information and questions to determine if you have the right tools to work with us.

2. Add your Experience and Skills (5 minutes)

You’ll add your professional experience and skills to help identify which opportunities may be the best fit for you.

3. Take assessments (30 minutes)

As part of the application process, contractors will be prompted to take an online assessment to determine if working with Working Solutions is a good fit. The assessment takes about 30 minutes to complete. Every candidate is required to complete this assessment to be considered for the contract.

4. Install and run technology scanner (3 minutes)

You will be prompted to download, install and run a non-invasive scanner to verify if your technology meets Working Solutions’ requirements.

5. Complete program-specific application questions and complete interview

Answer questions specific to the client program you’re interested in and complete your interview. 

Working Solutions is a customer experience business process outsourcing leader providing work-from-home opportunities to independent contractors in the United States and Canada. When you join Working Solutions as an independent contractor, you’ll have access to work different contracts exclusive to Working Solutions contractors.

Working Solutions is unable to work with contractors residing in California, New York, Pennsylvania, or Washington at this time.