Hi ,
We have received a lot of messages about our latest event in City Island 5. We are aware of the game crashing during this last event. We feel really bad that you were unable to play our game due this technical error. Our team of developers fixed it immediately for you in a new update. So please update to 2.19.5 version.
Sorry giftcode
We sincerely apologize for this inconvenience, that is why we would like to compensate you. We made a special sorry gift code for you worth 50 gold.
Please send us your player-id, so that we can send you the gift.
Alternatively, you can fill in your player-id here and redeem the gift yourself.
Player-id
Your player-id can be found in the initial screen when you start City Island 5 (look in the bottom left). It can also be found in the settings menu of City Island 5 (press the gear icon on the right).The latest update can be found here:
Google Play
Apple App Store
Windows
If you need more help, you can contact our helpdesk.
Sparkling community
H opefully you can appreciate our efforts in fixing our mistake. If you do, please reward us with a 5 star rating in the store as we can use that more than ever now :-). We are super grateful for our loyal sparkling community members like yourself and we hope that you still enjoy City island 5 and our other games.
Cheers!
Mark Peeters
CEO of Sparkling Society
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Enjoy our games, Sparkling Society Team
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