I've had a few people new to Click & Collect ask how it works, so I thought it's time for a quick run through!
We have Click & Collect available from two locations:
- Cheltenham shop - pickup is between 1pm and 2pm weekdays, we will email you once your order is ready for pickup (I'm quick - as long as you have your order in by 12.30pm I usually have it ready for pickup same day).
- Toomuc Valley warehouse (near Pakenham) - pickup is with contactless locker boxes, so you can pickup whenever is convenient to you, we will email you once your order is ready for pickup with instructions (we transfer orders over every couple of days)
To select Click & Collect, once you've finished adding products to your cart on our website, go through the checkout. When you come to the shipping page, there will be options for Click & Collect - select your preferred location, then complete your order. Once your order has been placed, you'll receive an email invoice with all the details, and once your order is ready for collection you'll receive a second email with instructions for collection.
*handy hint* first time shopping online? We take all of our photos with a ruler in them - grab a physical ruler and hold it, look at it whilst looking at pictures of beads, it will give you a more tactile idea of the sizes :)
Let me know if you're having any problems - we have a chat box on the website, or simply reply to this email!
