Heidi Cohen's Actionable Marketing Newsletter

Published: Mon, 05/11/15

actionable marketing guide

Dear ,

Happy day after Mother’s Day! I hope your celebration was enjoyable and that your mother was happy.  

As far back as I can remember, my mother has never liked Mother’s Day. She always thought it was an empty Hallmark holiday that resulted in her making dinner for the extended family and doing the lion’s share of the work. 

The few times we went out for a special Mother’s Day meals the food was mediocre, the service was rushed, and the prices were raised. 

Now, my husband and I take a different approach. We visit my mom and bring the fixings to make a special meal for her. My mother likes this approach because it’s personal and makes her feel special. 

What does this have to do with your business? 

Many businesses, maybe even yours, take advantage of Mother’s Day. While I appreciate that holidays drive sales for many businesses, you have to go one step further. You have to convert those mothers into regular customers.

The question is: Are you just focused on a hook to promote your business or do you really care about making people feel good about their holiday purchase. 

If you don’t, that Mother’s Day gift will be a onetime sale or, even worse, it’ll be returned for a refund. 

As a marketer, take a longer-term view of each holiday. Talk to your existing customers to discover what they really want and would appreciate for the holiday, even if it’s not your products. Then help them to communicate this to the people they care about.  
​​​​​ This week, We talked with Dorie Clark about her book, Stand OutIt's about finding your breakthrough idea and building a following around it.

We’ll give away a copy of Stand Out to one lucky winner with a US postal address.
Please understand that while we appreciate that our readers are located around the world, we will only send physical books to people with a US address due to customs issues.
​​​ The winner of last week's book giveaway, a print edition of Experiences: The Seventh Era Of Marketing by Robert Rose and Carla Johnson, is Tifffany Smith. Congratulations Tifffany!
We encourage you to sign up to get related goodies even if you don’t have a US postal address for delivery.
  
​​​Happy marketing,
Heidi 

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