| Inspiring Workplaces |
ISSUE 934 - Aug. 17, 2022 |
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High Fives For Level Five Greetings at Work |
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When I was researching inspiring workplaces many moons ago in Copenhagen, Denmark, I had the pleasure of interviewing "Chief Happiness Officer" and the author of Happy Hour is Nine to Five, Alexander Kjerulf. I love the concept of what he calls a
"Level Five" morning greeting at work. Given how important the start of the day is, and how important first impressions are, his good morning greeting scale serves as a great reminder for everyone to be more intentional about how they're connecting with one another at work.
Kjerulf breaks down the possible greeting levels as follows:
Level 0: You ignore people completely
Level 1: A somewhat unintelligible grunt
Level 2: Saying good morning without looking at people
Level 3: Make eye contact as you say good morning
Level 4: You add something more than just good morning, e.g. “How are you this fine morning?” or something more personal.
Level 5: You touch the other person – e.g. a handshake or a pat on the shoulder. You can even hug, but only if you want to!
You can conjure up your own version of a scale, with however many levels that make sense (three levels might be more than adequate for many things). You could also create a similar system for other aspects of your customer service or interactions at work. Encourage people to be authentic - insincere, gimmicky interactions naturally won't have the same impact. But creating a scale like this can serve as
a fantastic reminder to think about how present you're being, and it creates a shorthand way to capture different behaviors that you're trying to encourage.
And even if you don't create a scale simply asking yourself what a "level five" greeting to your colleagues, family members, and friends might look like could help you greet people with more enthusiasm and intention.
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Mike's Fun at Work Tip |
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A meeting icebreaker question: "What was the very first thing you remember spending more than $50 on as a child?"
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Quote of the Week |
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"I'm writing a book on reverse psychology...PLEASE don't buy it!"
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Funny Business |
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As seen on the back of an Allegro Winery delivery truck:
IN CASE OF ACCIDENT BRING CHEESE AND CRACKERS.
LOTS AND LOTS OF CHEESE AND CRACKERS.
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Wanted: Audiences in Need of Inspiration! Respond to this email to find out how Michael can help inspire and energize your team! “Michael Kerr is one of the best speakers I have ever seen, and I would highly recommend him for your next business gathering.” Veronica D. Bouvier, Executive Vice President and Chief Financial Officer,
Aspen Properties Ltd.
Inspiring Workplaces YouTube Channel
How to Tell Your Boss You're Unhappy at Work (11 min.)
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