| Humor at Work |
ISSUE 702 - Nov. 1, 2017 |
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Workplace Ideas to Chew On |
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It's another gluten-free, spruce-scented edition of random musings and ideas...
- A survey by Fast Company magazine reveals that 85% of employees feel their organization needs to do more to encourage a diversity of ideas; 54% believe they work in a creative echo chamber where they aren't hearing outside perspectives or being challenged on their ideas and assumptions.
- It's International Stress Awareness Day today. A Japanese study found that chewing gum for 15 minutes is an effective way to lower stress (though perhaps not for the people sitting next to you at work).
- My favorite satellite office, The Iron Goat Pub and Grill, knows how to make its regulars feel special: They intentionally saved two beer glasses because they knew how much my friend Martin and I enjoyed drinking from these particular glasses regardless of the brand of beer we order. Bars and restaurants often do a great job at recognizing their locals or regulars: What are you doing in your business to make your regular or local customers feel special?
- ShowerPoint: A PowerPoint presentation that has waaaaaaaay too much text.
- If you want to promote teamwork, create the habit in your meetings of having everyone ask the question, "What do you need from me to support you on this project?"
- If you're a supervisor, get in the habit of routinely asking your employees, "What do you need to be able to perform your job better?"
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Mike's Fun at Work Tip |
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A new award to add to your list of fun awards: "The Duct Tape Award" for whoever on your team can seemingly fix anything!
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Quote of the Week |
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“If an idea is not absurd, then there is no hope for it.” Albert Einstein
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It's a Wacky World |
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More wacky laws still on the books, this time from Great Britain:
- MPs can not wear armor in Parliament.
- It is illegal to be drunk and be in charge of cows.
- It is illegal to be drunk in a pub.
- All beached whales and sturgeons must be offered to the Reigning Monarch.
- It is illegal to handle a salmon in suspicious circumstances.
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Customer Service Leadership Summit, Calgary, November 15 Four great speakers, an industry panel, loads of fun. Attendees are flying in from all over western Canada - how about you? Book now to get the advance rate!
Customer Service Tips
A great customer service tip (or two) from one of the Customer Service Leadership Summit speakers, Hall of Fame speaker Jeff Mowatt: The Phrase That Creates More Trust With Customers
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