AWeber is prepared for COVID-19.

Published: Fri, 03/13/20

Dear ,

I wanted to send a quick note to assure you that your service with AWeber will continue without interruption during the global COVID-19 pandemic.

We’ve implemented internal processes with our team to ensure we continue to deliver your emails, develop awesome new features, and provide you with award-winning customer support. Our team remains at full capacity and is here 24x7 to support you and your email marketing programs.

In recent days, communication about the pandemic doubled. And on March 12, 2020, over 12% of emails sent via AWeber contained mentions of the COVID-19 pandemic. We’ve developed a checklist for COVID-19 crisis communication to guide you when you email your own audience.

Number of emails sent that mention Coronavirus

Questions, comments, or concerns? Contact our Customer Solutions team at 877-293-2371, [email protected], or via live chat.

Like many other companies, we’ve suspended all team member travel, cancelled onsite events, and have our team working from home full time. Our team already regularly works from home as a part of our flexible work arrangements or in response to emergency winter weather and other local incidents. We are confident these changes will not impact our daily operations.

We’re thankful for each and every one of our customers, and will never stop delivering powerfully-simple features and support.

We wish you all the best. Stay safe and healthy!

Best regards,

Tom K.

CEO and Founder