Keep It Conversational
Write like you’re talking to a friend. Use a friendly, approachable tone that
reflects your brand’s personality. Avoid jargon and overly complex language—simplicity is key!
Be Concise
Your readers are busy—get to the point quickly. Use short sentences and paragraphs, and break up the text with bullet points or subheadings. Keep your emails scannable and easy to digest.
Focus on the Benefits
Highlight the value of what you’re offering. Rather than just listing features, explain how your product or service will improve their lives. Answer the question, “What’s in it for me?”
Tell a Story
People connect with stories. Use storytelling techniques to draw your readers in and make your message more memorable. Whether it’s a
customer success story or a behind-the-scenes look at your business, stories make your emails more engaging.
Pay Attention to Cadence
Creating a rhythm in your email helps guide your readers through your content. Use a mix of short and slightly longer sentences to maintain a natural flow. Start with a hook, follow up with supporting details, and finish with a strong call to
action.