Hi there 

4 out of 5.

That's how many customer inquiries go unanswered on Twitter and Facebook, according to research from SproutSocial.

This is "social" media?

Apparently, for many businesses, it is.

(Customers? They probably feel a bit differently.)

If your business is on Twitter, Facebook, Google+, LinkedIn, or other social channels...

... the bar to stand out is so low. (You can thank your competitors for keeping it there.)

So how do you delight customers on social media, without spending all day there?

Here are 4 simple ways to start.

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